There is a popular saying in marketing: "Selling a product is the beginning, not the end, of a service." But in Gumei, our service started before the product was born...
Services Starting in the Workshop
The factories and workshops where the products are produced are the places where the products are born. It's very difficult to make good products in small dark and messy workshops. In Gumei's modern workshop, advanced equipment is highly operational. In order to ensure product quality and supply efficiency, 7S management must be strengthened.
For this reason, the company has specially formulated the implementation plan of 7S management, and trained the heads of departments and relevant personnel in 7S management. Through several stages of comparing, rectifying, supervising, upgrading and inspecting norms in accordance with 7S management standards, the company promotes the full implementation of 7S management. To set up a 7S management inspection team to conduct a comprehensive inspection of each workshop. Monthly comprehensive evaluation will be carried out to promote the continuous improvement and normalization of 7S management.
Understanding 7S
Definition of 7S: 7S refers to finishing, rectifying, cleaning, cleaning, literacy, safety and economy.
The role of 7S:
Clear and tidy items, production lines, moulds, fixtures, tools, signs, etc. can be quickly replaced! Machinery and equipment are well maintained, operate normally, improve efficiency, and delivery time will not be delayed naturally.
In a shiny, neat and beautiful factory, bad products appear to be very eye-catching, prompting us to improve in a timely manner, the quality of natural improvement, bad will inevitably reduce.
In a neat and clean working environment, goods are placed reasonably, without excessive height, overweight and offside. Employees can operate mechanical equipment, tools and tools correctly, ensuring safety and avoiding accidents.
Undefined
Be as careful with material as with eggs.
In Gumei's factory, all workers have to undergo rigorous training to be on duty, because the correct operation can ensure the safety of employees, as well as the "safety" of products.
Although metal gives people a sense of indestructibility, we still require employees to "move materials as carefully as moving eggs", so that products avoid bumping, to provide customers with "no defects" products.
Terminal stores also need 7S management
Not only in the factory area, Gome has vigorously implemented 7S management in distribution stores and direct stores.
Tidy and reasonable placement, convenient for customers to choose and purchase, to ensure the environmental safety of the store;
Good image, courteous and respectful reception, give customers a pleasant mood of purchase;
Correct operating standards can improve the efficiency of supply, make our goods arrive at the first time, and ensure the safety of the goods.
From the workshop, to the store, and then to the hands of customers, we strictly require ourselves to ensure quality and speed. Striking iron also needs its own hard, solid and beautiful service, never shouting slogans.